Frequently Asked Questions (FAQ)

1. What type of jewellery do you offer?

At SIA Jewellery Hub, we specialize in premium kundan jewellery, bridal sets, mangalsutra, bracelets, and elegant statement pieces. We also take customized orders as per your outfit and occasion.

2. Do you take customized orders?

Yes ❤️ We accept customized jewellery orders. You can share your outfit picture or design idea via DM or WhatsApp at 9718618482, and we will create something exclusive for you.

3. How can I place an order?

You can place your order directly through our website or contact us via Instagram @sia_jewellery_hub or WhatsApp.

4. What are your payment options?

We accept:

• UPI

• Net Banking

• Debit/Credit Cards

• Cash on Delivery (if applicable)

5. How long does shipping take?

Orders are usually processed within 2–4 working days. Delivery time may vary depending on your location but typically takes 4–7 business days.

6. Do you offer returns or exchanges?

We offer exchanges in case of damaged or incorrect products. Please contact us within 24 hours of delivery with an unboxing video as proof.

(Customized products are non-returnable.)

7. Is your jewellery real gold?

Our jewellery is premium-quality fashion jewellery made with high-quality kundan, beads, pearls, and gold-plated polish. It is not pure gold.

8. How should I take care of my jewellery?

To maintain shine and durability:

• Keep away from water & perfume

• Store in an airtight box

• Wipe with a soft cloth after use

9. Do you ship all over India?

Yes, we deliver PAN India 🇮🇳