We accept returns on eligible items within [X] days from the date of delivery.
To be eligible for a return:
The item must be unused, in original condition, and in its original packaging.
You must have proof of purchase (order number/receipt).
Personalized/customized items are not eligible for return (unless defective).
If you want to exchange an item:
Exchanges are allowed within [7] days of delivery.
The item must be unused and in original condition.
Exchanges are subject to stock availability.
Contact us within [7] days of receiving your order.
Email us at [your support email] with:
Your order number
Photos of the item (if damaged or incorrect)
Reason for return or exchange
We will review and send you return/exchange instructions.
Once we receive and inspect the returned item, we will notify you of approval.
Approved refunds will be issued to the original payment method within [7] business days.
Shipping costs are non-refundable (unless the return is due to our error).
Return shipping is the responsibility of the customer, unless the item received was incorrect, damaged, or defective.
We recommend using a trackable shipping service—we are not responsible for lost return shipments.
If your item arrives damaged or defective:
Please contact us within [7 days] with photos of the damage.
We will send a replacement or issue a full refund, including return shipping.
Sale items may be final sale and not eligible for return, unless damaged or defective.
Any exceptions will be clearly mentioned at checkout.
